Refund Policy

At Jo Moriarty Coaching, we aim to provide high-quality, results-focused coaching programmes. Please read our refund policy carefully before booking.
 

1. Cancellations Before the First Session

• Cancellations made 5 days or more before your first scheduled session are eligible for a full refund.

• Cancellations made less than 5 days before your first session are non-refundable, unless agreed otherwise at Jo Moriarty’s discretion.
   

2. After the Programme Has Started

• Once your coaching programme has commenced, refunds are not available for completed sessions.

• Sessions missed without proper notice may not be rescheduled or refunded.
   

3. Rescheduling

• You may reschedule sessions with at least 48 hours’ notice. Sessions rescheduled with less notice may be forfeited.

4. No Guarantees

• Coaching is results-oriented, but outcomes cannot be guaranteed. Refunds will not be issued due to a client’s perception of results.
   

5. How to Request a Refund

To request a refund, please contact jo@jomoriarty.co.uk . Refunds will be processed within 7–10 business days once approved.